At Sanamo, your privacy is very important to us. This privacy policy explains how we collect, use, and protect your information.

1. Information We Collect

When you visit or make a purchase from our store, we may collect:

• Your name

• Email address

• Shipping and billing address

• Phone number

• Payment details (processed securely through third-party payment providers)

2. How We Use Your Information

We use your information to:

• Process and ship your orders

• Communicate with you about your purchase

• Improve our website and services

• Prevent fraud and ensure security

3. Data Protection

We use secure systems and trusted payment gateways to protect your personal information. We do not sell, trade, or rent your personal data to third parties.

4. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic.

5. Your Rights

You have the right to request access, correction, or deletion of your personal information at any time by contacting us.

6. Contact

If you have questions about this Privacy Policy, please contact us at: support@sanamo.com

By using our website, you agree to this Privacy Policy.

SHIPPING POLICY – Sanamo

Thank you for shopping at Sanamo. We are committed to delivering your order quickly and safely.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Shipping Time

Estimated delivery time:

• Standard Shipping: 7–15 business days

• Delivery times may vary depending on your location.

Please note that delays may occur during holidays, high-demand periods, or due to customs clearance.

Shipping Costs

Shipping fees (if applicable) are calculated at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Incorrect Address

Please make sure your shipping address is correct. Sanamo is not responsible for delays or lost packages due to incorrect address information provided by the customer.

If you have any shipping questions, contact us at:
📧 support@sanamo.com

🔁 REFUND & RETURN POLICY – Sanamo

At Sanamo, customer satisfaction is our priority.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original packaging.

• You must provide proof of purchase.

Non-Returnable Items

Certain items may not be eligible for return for hygiene or safety reasons.

Refunds

Once we receive and inspect your returned item:

• You will be notified of approval or rejection.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

For return requests, please contact:
support@sanamo.com

📜 TERMS & CONDITIONS – Sanamo

Welcome to Sanamo. By accessing or using our website, you agree to the following terms:

1. General

By placing an order with us, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Product Information

We strive to ensure that all product descriptions and prices are accurate. However, we reserve the right to correct any errors without prior notice.

3. Payments

All payments are processed securely through trusted third-party payment providers. We do not store your payment details.

4. Order Cancellation

We reserve the right to cancel any order if fraud or unauthorized activity is suspected.

5. Limitation of Liability

Sanamo is not responsible for indirect or incidental damages resulting from the use of our products.

6. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

7. Contact Information

For any questions regarding these terms, contact us at:
📧 contact.printablecraft@gmail.com